Mission Statement
To empower people to succeed.

Commentary
Our beliefs and values drive our mission. We believe that you should win (and win more often), and we esteem the idea of putting people first. In fact, it’s our first core value: We put people first, always.

Mission statements are derived from core beliefs and values. Because we want to put people in a position to win over and over again, the word empower makes perfect sense.

And when you win over and over again, you succeed, no matter what your parameters for success might be.

Our mission statement explains the WHY of what we do, and it powers every decision we make as a company. Your mission statement should do the same!

Mission Statement
Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork, and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revolutionary iPhone and App store, and is defining the future of mobile media and computing devices with iPad.

Commentary
Apple is one of the most recognizable brands in the world, but this mission statement falls flat. It’s underwhelming.

Take, for instance, Steve Jobs’ own personal mission statement:

To make a contribution to the world by making tools for the mind that advance humankind.

Jobs saw Apple’s products as a way to advance the human race (WHY). The current Apple mission statement declares what it does (WHAT).

It would appear Apple has made the classic mistake of describing the WHAT instead of the WHY. People don’t buy what you do, they buy why you do it.

It’s not surprising, then, that Apple and its brand has lost much of the raving fandom from years past.

Think for a moment – how often do you now hear about lines at an Apple store for the latest product launch?

Don’t make the same mistake with your mission statement! Focus on the WHY, not the WHAT.

Mission Statement
To organize the world’s information and make it universally accessible and useful.

Commentary
This example is in stark contrast to Apple. It is short, simple and memorable.

Not only that, it is particularly daring. The amount of information available is enormous, and yet Google has determined to organize it, make it useful and all accessible to everyone.

It’s a mission statement that is easy to support because of the impact it can have on the world.

There’s good news for you: Google is one of the largest organizations in the world. If their mission statement can be short and simple, yours can too.

Mission Statement
We strive to offer our customers the lowest possible prices, the best available selection, and the utmost convenience.

Commentary
Anyone who is an Amazon Prime member (myself included) knows for certain that this mission statement is believable.

Their mission statement is attractive on three fronts:

1. Lowest possible prices. Everyone wins when the focus is on finding the best price for an item. It’s reinforcing for customers as they find those prices and come to expect them on the platform. It’s reinforcing for employees because the hunt is never over for the best possible price.
2. Best available selection. Brick-and-mortar stores suffer from limited shelf space. Because of the internet, Amazon’s shelf space is infinite. Best then means not only having all possible items available but also making them easy to discover.
3. Utmost convenience. Convenience builds habits, and habits, once formed, are difficult to break. Amazon knows that once you make a purchase and experience the convenience of it, you’re well on the way to being hooked.

The key action word is strive. It’s always hard work, but the work is always worth it. It’s evident in how they operate as an organization.

A thought exercise for you as you consider Amazon’s mission statement: How can I make my mission statement impactful and motivational?

Mission Statement
To bring inspiration and innovation to every athlete* in the world.
*If you have a body, you are an athlete.

Commentary
Nike’s mission statement is one of the most inspiring mission statement examples we will explore: it’s already baked in!

I love the asterisk beside athlete. Most people think of athletes as professionals. You can’t be one unless you are paid do it.

Nike corrects this assumption with its own belief that everyone is an athlete.

It makes sense. Think about their “Just do it” slogan. It’s not isolating to the pros; it’s accessible to anyone, and it’s backed by a mission statement that is made for everyone.

Wonder why they always have the best / coolest / most popular shoes? When your mission statement is to be inspiring and innovative, it’s hard not to!

Mission Statement
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Commentary
Starbucks has some loyal crazy fans of its coffee. Those fans commiserate with other fans, and they are die-hard about it.

I don’t drink coffee (maybe I am the crazy one?), but I still like Starbucks (their hot chocolate is top notch).

I see their mission statement play out most in the way coffee is created and delivered at their stores. Although not uncommon at other coffee shops, your coffee always has your name on it. Additionally, you can customize your drink endlessly, and the baristas know how to do it.

It’s rings true of one person, one cup.

And doesn’t it seem like there is a Starbucks on every street corner? One neighborhood is not too far off, either.

Mission Statement
To give people the power to build community and bring the world closer together.

Commentary
Facebook is the most ubiquitous software in the world. Used by nearly 3 billion people, it’s synonymous with people and connection.

Their mission statement is evident in what they have built, but Facebook also serves as a cautionary tale.

Mission statements give present meaning to the actions of your organization. What they don’t do is give present boundaries to the actions of your organization. Your organization’s core values do that.

I have told you before that mission statements are powerful. In some cases, they can be too powerful if proper boundaries aren’t put in place.

In the case of Facebook, they have put themselves in hot water because of the reckless pursuit of their mission. Their ends – to connect people and build community – didn’t justify all their means.

Ask yourself this question: How can I ensure organization’s mission is fulfilled in a way that aligns with my own values?

Mission Statement
To accelerate the world’s transition to sustainable energy.

Commentary
Whatever you may think of Elon Musk, the outspoken CEO of Tesla, you have to respect the brand Tesla has created.

What began as a high-end sports car has turned into a worldwide collection of vehicles that run on clean, sustainable energy.

It’s not difficult to see the alignment between Tesla’s mission statement and what it is doing as an organization.

The word accelerate is intriguing. It quite literally depicts a differentiating feature of Tesla vehicles. Their ability to accelerate ludicrously fast is both exciting and instructive.

Their mission is at the core of what they do. Strive to make your organization’s mission statement central to what you do too.

Mission Statement
To save people money so they can live better.

Commentary
“Save Money. Live Better. Walmart.”

You’ve probably seen this on TV, heard it on the radio or read about it in an advertisement.

Recall from an article earlier in this series, “What is a Mission Statement?”. I made this point about mission statements:

The effects are also visible in how you communicate. A great mission statement weaves itself into the fabric of organizational communication. Some mission statements are so compelling that they can be found in public marketing campaigns.

There you have it, clear as day. Walmart has woven their own mission statement into a short, simple and memorable marketing tagline.

When you think of Walmart, you think of low prices. Why? Because they have said it is important to them, and they communicate it frequently to their employees and customers.

Discover what’s important in your organization, then communicate it frequently to your people!

Mission Statement
To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.

Commentary
I love Chick-fil-A. I eat their food at least once a week. You can’t help but be happy when you experience Chick-fil-A.

More than a fast food restaurant, they are the premier example of exemplary service in the entire food-service industry.

If you’ve ever been to Chick-fil-A, you know their signature line: “My pleasure!”

I worked at Chick-fil-A for a year during college. The fact that I still intentionally choose to eat there speaks volumes.

As a Christian myself, I can’t help but see how “faithful steward” is evident in everything they do. From the way they handle drive-thru lines to the taste of their food, it’s clear they are serious about fulfilling their mission statement.

And no matter what happens at one of their restaurants, you leave with a smile on your face.

Mission Statement
To provide a fun and safe environment where our customers can enjoy good food made with quality ingredients at affordable prices.

Commentary
Most everyone has eaten at McDonald’s. Classics like the Big Mac and McNuggets draw millions of customers every year.

Their mission statement is inspiring, but it is hard to see how all of the pieces fit together. Many people, myself included, would argue that quality ingredients is not indicative of the food experienced at McDonald’s.

McDonald’s is affordable, and while “good food” can be subjective, most would agree that their food tastes good.

Kids love McDonald’s because of the PlayPlace. That’s how you see “fun” played in out in their mission statement.

Overall, the content of McDonald’s mission statement is good, but the experience of it is shaky.

If that is the experience of your own mission statement, ask yourself these questions:

1. Does my mission statement need to change to align with who we are?
2. Does who we are need to change in order to align with why we exist?

Mission Statement
To empower every person and organization on the planet to achieve more.

Commentary
At the time of this writing, Microsoft is the most valuable organization in the world.

As a technology platform, they create massive value for themselves and others.

I believe this is intentional. Bill Gates has said as much. Microsoft’s goal is to create a platform where everyone can win, including Microsoft.

This runs at the heart of their mission statement: to empower people to achieve more.

Impacting every person and organization in the world is inspiring. Your mission statement should inspire too.

Mission Statement
To help all families discover the joy of everyday life.

Commentary
Most people that I talk to about Target… love Target.

What’s not to love? They have nice, fashionable items at affordable prices.

Yes, you pay more for an item than at Walmart, but for the people who shop at Target, that’s beside the point. Price is not the primary motivator, and it’s clear why: their mission statement isn’t about price.

It’s about finding more joy in the things you use every day. It’s not a box of diapers. It’s a box of diapers that I purchased at Target. Important distinction.

Who is the primary demographic that shops at Target? Moms. It’s built into the mission statement with the word families. Moms typically shop for the every day items in the home.

I hope by now you are seeing a pattern with the mission statement examples we have reviewed and the organizations that espouse them. There is a correlation between the two.

A great mission statement, like the one we see for Target, is foundational to the success of the organization.

Mission Statement
To be the best sports company in the world.

Commentary
I’ll admit – that’s quite a tall order. To be the best in the sports world? That’s some stiff competition!

And yet I’ve found it to be true with anything Adidas that I have owned. Whether it be shoes, soccer balls or golf attire, their goods are always top notch.

There’s something about the quality that is just better than Nike or Under Armor.

It’s the subtle, “Hmm, I really like this pullover”, that makes the difference.

This mission statement inspires. In a global economy with plenty of competition, it’s both a call-out to competitors and a call-up to employees and customers.

Who doesn’t want to be part of the best in the world?

Does your own mission statement invoke that type of response?

Mission Statement
To refresh the world, to inspire moments of optimism and happiness and to create value and make a difference.

Commentary
Have you ever enjoyed a cold Coke on a hot day? Imagine that first sip… “Ahh!”

Refreshing, right?

The Coca-Cola mission statement is a prime example of transforming a commodity product into a beloved brand.

Remember the “Share a Coke” campaign? What about the “Open Life” campaign?

These marketing campaigns were born directly out of the mission of the organization.

Maybe you offer an uninspiring product or service. Coca-Cola’s mission statement should be a reminder to you that you have the power to set the narrative.

You have the power to create value and make a difference. It starts with a strong mission statement.

Mission Statement
To entertain, inform and inspire people around the globe through the power of unparalleled storytelling, reflecting the iconic brands, creative minds and innovative technologies that make ours the world’s premier entertainment company.

Commentary
Disney is home to some of the most beloved brands in the world. How?

It’s defined in their mission statement: “…through the power of unparalleled storytelling…”

Disney’s mission statement is unique in that it clearly states its competitive advantage. While the mission statement itself is verbose, the actions associated with it are simple: entertain, inform and inspire.

Disney exceeds expectations in everything it does. It’s what you should expect from an organization that is the self-proclaimed premier entertainment company in the world.

A good thought exercise: Does your mission statement set good expectations about how others will interact with you organization?

Mission Statement
To build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis.

Commentary
If there ever was a purchase that made you feel good, it’s for a Patagonia product.

Not only is the product incredible… you feel like you are making a difference when you buy it.

Talk about a powerful impact from a mission statement!

We touched on this briefly when discussing Apple’s mission statement. People don’t buy what you do, they buy why you do it.

You may desire to have a sustainable impact with the way your organization operates. If so, make it a part of your mission statement!

You’ll attract people who believe what you believe, and that forms the strongest relationships of them all.

Here’s another thought exercise: How can I develop relationships with my mission statement?

Mission Statement
To promise our customers stellar service, our suppliers a valuable partner, our investors the prospects of sustained profitable growth, and our employees the allure of huge impact.

Commentary
Netflix’s mission statement is multi-faceted. It touches on their four key constituents: customers, suppliers, investors and employees.

Recall my article on defining “What is a Mission Statement?”. In it I wrote:

But it doesn’t stop there. Mission statements also give present meaning to all the actions seen outside your organization. Your mission statement, then, has a dual purpose: to unify people inside and outside to your organization’s highest calling.

Netflix is doing this explicitly in their mission statement. It speaks to each type of person in a way that aligns with their view of Netflix.

Although wordy, it’s simple and clear.